Long-time readers will recall that slightly less than a year ago I finally replaced my venerable old Netgear RT314 router with a newer Netgear WGR614 v7 router. Ever since then, I’ve been battling with an intermittent problem – the worst kind to debug. At seemingly random intervals, the router would reset itself – dropping my… Continue reading They Still Don’t Make ’em Like They Used To
Tag: customer service
Follow-Up on “Comcastic Support”
In a follow up to this post on my experience with Comcast Support, I have… good news! I wrote in to Comcast this morning via their website because I was having some Internet trouble – it was being a bit flakey. I wrote to them telling them about my previous experience – which admittedly was… Continue reading Follow-Up on “Comcastic Support”
Comcastic “Support?”
Earlier this week, on Monday, I had some Internet trouble. My ISP, Patriot Media, was recently bought out by that cable company everyone loves to hate, Comcast. On Monday, my Internet stopped working, and so I set about trying to figure out what went wrong. I saw right away that it seemed as though my… Continue reading Comcastic “Support?”